NetSuite Advanced Revenue Management (ARM) Explained

February 26, 2024

A woman on her phone

Struggling to keep your revenue recognition practices consistent? NetSuite’s Advanced Revenue Management (ARM) module allows businesses to automatically recognize revenue according to set rules and conditions like delivery milestones and contract terms.

With this feature, businesses can also handle intricate revenue setups that involve various deliverables, flexible payments. It gives them tools to define and report on revenue arrangements, making sure everything is in alignment with accounting standards.

In this article, we’ll dive deeper into NetSuite ARM to give you more insights as to how this could benefit the way you do business.

What is NetSuite Advanced Revenue Management?

To put it simply, NetSuite ARM is a module within NetSuite ERP designed to automate your revenue recognition processes. It helps businesses adhere to complex accounting standards such as ASC 606 and IFRS 15 by automating the recognition of revenue based on rule-based criteria. Essentially, NetSuite ARM ensures that revenue is recognized accurately and in compliance with regulatory requirements resulting in reduced manual effort and errors. 

Why NetSuite ARM is Crucial for Your Business

NetSuite ARM is a pivotal asset for your business. As your business dynamics evolve, consistently achieving accuracy and compliance can become increasingly challenging. NetSuite is a dependable solution in streamlining your revenue recognition tasks and minimizing the risk of errors. With NetSuite ARM, you can optimize revenue recognition, streamline contract management, and generate comprehensive financial reports. 

NetSuite ARM Modules

NetSuite ARM comprises several essential modules designed to address different aspects of revenue recognition and NetSuite financial management. Let's explore the NetSuite revenue recognition module:

Contract Management

Efficiently handle your contracts from start to finish. NetSuite contract management module lets users keep track of contract details, renewal dates, and when revenue should be recognized to make sure your contract obligations are always met.

Revenue Recognition

Automatically recognize revenue in line with accounting standards. Users can set up rules for recognizing revenue based on things like when products are delivered, services are performed, or certain contract terms are met. 

Financial Reporting

Gain access to powerful reporting options to analyze revenue and financial performance. This module offers customizable reports and dashboards that provide insights into revenue trends, profitability, and important financial metrics. 

Revenue Arrangement Management

Handle complex revenue situations more effectively. Users can define revenue arrangements that involve multiple items, flexible payments, and potential changes in revenue. 

Optimizing Complex Allocations

Distribute revenue and expenses accurately across different areas like products, services, and departments. Users can establish rules and methods for revenue allocation and expenses based on specific criteria. 

Revenue Scheduling

Create revenue schedules based on contract terms and performance obligations. It helps users plan when revenue should be recognized over time, considering factors such as billing cycles and payment terms. 

Key Capabilities and Features of NetSuite ARM

Here are the key capabilities and features of NetSuite ARM:

Multiple Revenue Models Support

NetSuite ARM supports various revenue recognition models to accommodate different business requirements. For example, you can recognize revenue based on delivery milestones, usage-based metrics, or subscription models to adapt to diverse revenue scenarios.

Flexible Revenue Recognition Capabilities

NetSuite ARM also offers flexible revenue recognition capabilities. You can customize recognition rules based on specific criteria like performance obligations, contract terms, and revenue streams. 

Comprehensive Contract Management

Easily manage contracts throughout their entire lifecycle. NetSuite ARM provides tools for contract creation, tracking, renewal, and compliance monitoring for centralized contract data.

Advanced Financial Reporting Tools

Generate comprehensive reports and analytics related to revenue recognition and financial performance. With customizable dashboards, real-time insights, and drill-down capabilities, users can gain visibility into key financial metrics.

Revenue Arrangement and Allocation Optimization

Define complex revenue arrangements involving multiple deliverables, variable consideration, and contingent revenue streams. The system also allows for equitable allocation of revenue and expenses across different dimensions of financial reporting.

Revenue Scheduling and Forecasting

NetSuite ARM automates revenue forecasting effectively. Users can create revenue schedules based on contract terms, billing processes, and performance obligations.

Best Practices for Implementing and Using NetSuite ARM

NetSuite ARM is a handy tool for handling tricky revenue recognition in NetSuite. To make the most of NetSuite ARM, it's important to plan carefully and stick to some key practices. Here are 5 simple tips for using NetSuite ARM effectively:

Enabling and Configuring ARM

To start with NetSuite ARM, ensure you enable and configure the new module correctly. This involves activating ARM within your NetSuite account and setting up initial configurations to align with your organization's new revenue recognition requirements.

Setting Accounting Preferences

Define your accounting preferences within NetSuite ARM. Configure settings related to revenue recognition methods, revenue recognition start dates, and other accounting parameters to ensure accurate and compliant financial reporting.

Establishing Revenue Recognition Rules

Create clear and comprehensive NetSuite revenue recognition rules that reflect your organization's revenue recognition policies and adhere to accounting standards such as ASC 606 and IFRS 15. Define criteria for recognizing revenue based on delivery milestones, contract terms, and performance obligations.

Item Addition and Management

Manage items efficiently within NetSuite ARM to streamline revenue recognition processes. Add and maintain products, services, and other revenue-generating items accurately to facilitate seamless revenue recognition and reporting.

Revenue Recognition Field Mapping

Map revenue recognition fields accurately to ensure data integrity and consistency across your NetSuite account. Align revenue recognition fields with corresponding financial and operational data points to maintain accuracy in revenue recognition processes.

Updating Revenue Recognition and Revenue Plans

Regularly review and update revenue recognition and revenue plans to reflect changes in business dynamics, contractual terms, and regulatory requirements. Keep revenue recognition schedules and plans up-to-date to ensure timely and accurate revenue recognition.

Scheduling Regular Revenue Recognition Journal Entries

Establish schedules for generating regular revenue recognition journal entries within NetSuite ARM. Set up automated processes to generate journal entries at predefined intervals, facilitating efficient revenue recognition and accounting practices.

Conclusion

In conclusion, NetSuite's ARM module offers a robust solution for maintaining consistent advanced revenue recognition practices. It automates NetSuite revenue recognition based on predefined rules and criteria, easing the complexities of accounting standards such as ASC 606 revenue and IFRS 15. NetSuite ARM optimizes revenue recognition, contract management, and financial reporting, minimizing errors and ensuring compliance. With its key modules like Contract Management, Revenue Recognition, Financial Reporting, and others, businesses can efficiently handle intricate revenue scenarios and allocate revenue accurately. NetSuite ARM's customizable revenue recognition features and comprehensive reporting tools empower organizations to streamline your business and revenue recognition processes effectively. By implementing best practices businesses can maximize the benefits of NetSuite ARM and achieve greater efficiency in revenue recognition.

Frequently Asked Questions

No FAQs Yet

Latest Articles

NetSuite ACS vs Partner Support: Which One is the Best for You?

NetSuite ACS vs Partner Support: Which One is the Best for You?Getting the proper NetSuite support can make or break your implementation and ongoing success with the platform. But how do you know which support option best fits NetSuite ACS and NetSuite partners? This blog post breaks down the key differences between NetSuite’s Advanced Customer Support (ACS) and NetSuite partner support to help you make the choice that aligns with your business needs.Is your NetSuite implementation being held back by subpar support? Don’t leave your success to chance—understand the differences between NetSuite ACS and partner support to get your business's expertise.This blog post compares NetSuite ACS and partner support to help you determine the right support approach for your organization. We’ll explore the pros and cons of each option, from availability and response times to advanced expertise and cost considerations.‍What is NetSuite Support?NetSuite support assists with the range of ERP and omnichannel commerce capabilities within the NetSuite platform. This includes troubleshooting issues and answering usage questions on:‍NetSuite Financial ManagementNetSuite Order and Billing ManagementNetSuite Inventory and FulfillmentNetSuite CRM and MarketingNetSuite SuiteCommerce SitesNetSuite Reporting and DashboardsNetSuite Workflow AutomationNetSuite Customizations and Integrations‍Reliable support coverage for all NetSuite components is crucial for businesses to keep their systems stable, meet compliance needs, scale growth, and continuously optimize their platform utilization.NetSuite Advanced Customer Support (ACS)‍NetSuite ACS enables self-service access to the company's knowledge base with operational best practice content for finance, orders, inventory, and other areas. Users can also submit tickets for technical issues across modules like financial reporting, order workflows, and custom scripts.‍Dedicated account managers provide guidance on ACS entitlements and bundle purchases. But the support itself is siloed across topic-specific teams versus taking a holistic view of each customer's business priorities.NetSuite Partner Support‍Skilled NetSuite partners have extensive knowledge of the same core areas covered by NetSuite ACS, including:‍Troubleshooting platform errors and bugsAssisting with configuration and customization issuesProviding guidance on standard functionality ‍Additionally, the best NetSuite partners supplement ACS with a wider range of complementary support strengths, such as:‍Faster response times based on focused NetSuite expertiseDirect senior-level support unavailable through standard ACSVertical domain perspective tied to industry best practicesPersonalized account management aligned to business KPIsProactive solution checkups and optimization recommendationsOngoing training aligned to changing user rolesObjective guidance untethered from NetSuite sales ‍Customers benefit from comprehensive support coverage by leveraging both ACS and a partner like Seller Universe. ACS provides the backstop of direct vendor access while partners deliver specialized knowledge and context for greater productivity. The combined approach enables issues to be resolved faster while unlocking more platform value.‍NetSuite ACS: A Complete Overview‍NetSuite Advanced Customer Support (ACS) is the vendor's own technical support offering provided to NetSuite customers. It equips users with guidance and assistance to optimize configuration, utilization, and ongoing enhancement of their NetSuite ERP platform.‍Key features and services of ACS include:‍24/7 phone and email access to NetSuite support techniciansGuaranteed initial response times based on case severity Designated account managers for support planning and entitlementsDifferent support tiers aligned to customer needs‍Levels of ACS Support‍NetSuite ACS provides varied support levels to match unique customer requirements:‍Advise: Entry-level support ideal for new customers covers basic troubleshooting and product guidance to ensure a solid onboarding foundation.Monitor: Hands-on support with a designated functional consultant who monitors milestones are met across key workflows and processes. Optimize: For customers with more complex configurations, Optimize delivers deeper and proactive support for maximum utilization. This adds a Customer Success Manager and performance assessments.Architect: The highest tier designed for global and highly customized deployments. Adds an assigned Technical Account Manager for strategic oversight.‍Benefits of NetSuite ACS‍The main benefits NetSuite customers gain through ACS include:‍Direct access to NetSuite product experts who know the software inside and outProactive monitoring and regular platform checkupsGuidance on new functionality and process optimization‍Limitations of NetSuite ACS ‍Some downsides or constraints of reliance solely on vendor ACS:‍Incremental cost increases based on higher tiers of access and supportImpersonal support issues due to high volume of aggregate customers Locked into an annual contract regardless of actual usage or value gained‍Many customers switch to NetSuite Partners for maximum ROI for their support needs.Overview of Partner SupportNetSuite partners are expert implementation and support firms focused exclusively on the NetSuite platform. They provide a range of specialized services designed to help customers get maximum value from their ERP investment. Partners play an integral role by delivering solutions tailored to each organization's unique industry, business model, and objectives.Types of Services Offered‍NetSuite partners offer various services spanning the customer lifecycle including:‍Deployment - New implementations, data migration, integrationsCustomizations - Enhancements for specialized functionalityManaged Services - Ongoing administration and support packagesOptimization - Improving and evolving usage over timeSupport - User training to troubleshooting and upgrade guidanceBenefits of NetSuite Partner Support‍Partnering with a skilled NetSuite service provider yields many benefits:‍Customized Support: Partners provide individualized guidance based on deep understanding of customer goals and contexts. This enables more impactful solutions.Flexibility: Leading partners offer flexible and modular services. Customers can mix and match offerings to meet budget and requirements.Dedicated Attention: Partners provide senior-level, high-touch engagement and accountability across a customer's journey.Types of Support Plans‍NetSuite partners mostly offer two types of support plans:Ad-Hoc PlansFor more transactional or tactical needs, NetSuite partners offer flexible Ad-Hoc support plans. Under this model, customers pay per incident or project for needs as they arise. If an organization only has periodic platform issues or minor enhancements, paying only for specific partner engagements is often the right fit both functionally and economically. The Ad-Hoc approach provides nimble support refinements without unnecessary managed services overhead.Full Managed ServicesFor companies that rely heavily on NetSuite to run business operations, Full Managed Services delivers reliable support coverage on an ongoing basis. This proactive model includes regularly scheduled platform reviews, a technical account manager, and continual optimization to improve business process maturity over time. Instead of reactive troubleshooting, managed services provide end-to-end lifecycle enablement so technology fully aligns to ever-evolving functional requirements. The highest-performing partners offer Managed Services bundled to meet budget thresholds based on company revenue or headcount.‍Comparing ACS vs Partner SupportService Flexibility‍ACS offers tiered support packages but limited ability to customize service levels. Partners provide more tailored and modular options spanning ad-hoc firefighting to optimized managed services. This empowers a better fit to needs and budget. Customization and Personalization‍While ACS furnishes access to technical experts who understand NetSuite intrinsically, the vendor relationship limits customized enhancements aligned to strategic business goals. Specialized partners both conceptualize and deliver personalized solutions factoring industry contexts. Cost Efficiency‍ACS packages risk overspending without full utilization, as high-touch options have high labor costs. Partners enable pay-as-you-go flexibility or bundled managed services, driving higher ROI. The long-term TCO with partners can be lowered by distributing costs against value and outcomes vs. fixed ACS subscription fees.Response Time and Availability‍With massive customer volumes, ACS struggles to match partners’ rapid response times aligned to individual user priorities. Partners average 2-hour SLAs for P1 issues, while ACS urgent response is 8 hours. Users praise partners for 24/7 access and hyper-care during deployments.Strategic Guidance and Expertise‍While ACS resolves tactical issues, partners excel at strategic visioning and capability enhancements per business objectives. ACS acts as a platform mechanic, while partners serve as virtual CIOs. ‍‍Why is Seller Universe the Best NetSuite Support Partner?Comprehensive Solution BreadthSeller Universe provides an unrivaled breadth of solutions spanning financials, integration, automation, analytics, and custom application development. This enables a tailored fit to address diverse pain points out-of-the-box.Global and Local ExperienceWith skilled resources across North America and APAC, Seller Universe delivers in-region support backed by an intimate knowledge of local regulations, languages, and business norms. Our teams blend deep NetSuite expertise with on-the-ground insights.Industry and Process SpecializationSeller Universe offers pre-configured solutions fine-tuned for manufacturing, eCommerce, logistics, demand planning, AP automation, and more. With 300+ projects delivered, we furnish proven, repeatable models aligned to how you operate.Technology Depth and Platform ExpertiseWith 350+ NetSuite certifications and direct participation in NetSuite's product council, our consultants offer an unparalleled technical command of the platform's multidimensional capabilities. We match this with pragmatic implementation experience.Commitment to Continuous InnovationSeller Universe builds on NetSuite's core functionality through 250+ custom SuiteApps, integrations with leading complementary solutions, and our AutomationDrive RPA practice. We commit to continuously expanding what's possible, year after year.Final ThoughtsIn conclusion, NetSuite customers have options for supplementing the vendor’s Advanced Customer Support (ACS) offerings. However, realizing maximum value requires a partner that goes beyond basic break/fix services. The ideal support partner is a strategic advisor guiding customers through the ongoing enhancement of their ERP investment. This drives innovation aligned to business goals versus just maintaining the status quo.‍Of all specialized NetSuite partners, Seller Universe stands out as the clear market leader. By combining technical prowess with pragmatic implementation experience across hundreds of deployments, Seller Universe delivers unmatched ROI. We offer more than software support – We provide customers with a trustworthy, forward-thinking partner ready to evolve systems as needs grow and change.‍