NetSuite for Retail & eCommerce: The Ultimate Success Partner
Retail executives and analysts are predicting diminished consumer spending in 2023. To be resilient in this economy, retailers and eCommerce brands have to optimize their business processes. NetSuite for retail & eCommerce helps you achieve that through positive customer experiences that improve your bottom line and profitability.
Why NetSuite for Retail & eCommerce?
NetSuite for retail and eCommerce helps merchants deliver relevant, compelling, and engaging customer journeys across channels. With this cloud-based platform, you can create unique shopping experiences rooted in customer analysis.
When you use NetSuite for retail and eCommerce, you will get actionable insights to optimize your business based on real-time data, relevant forecasts, and upcoming trends. NetSuite business solutions are trusted by over 33,000 customers the world over because they deliver tangible benefits.
Since customer experiences are becoming more fluid and channel-neutral, there’s a greater need to have a centralized platform to track customer behavior, inventory, orders, and other crucial data in real time. NetSuite services for your business help you gain that crucial visibility and generate seamless cross-channel experiences. In other words, they help you improve your business performance.
NetSuiteRetail & E-commerceFeatures
Unified customer view
NetSuite for retail and eCommerce gives you a comprehensive view of customer interactions and transactions across all touchpoints and channels. This helps you better understand your customers and create highly personalized and engaging experiences.
Inventory management
With real-time visibility of inventory across all channels, retailers and eCommerce brands can track business stock more efficiently. The platform also helps you manage your vendors for optimal procurement, processing, and delivery of goods.
Centralized order management
With NetSuite for retail and eCommerce, you can manage cross-channel orders with ease. It empowers shoppers to buy from multiple storefronts and enables retailers to fulfill those orders quickly and seamlessly from anywhere.
Mobile-ready and feature-rich POS
Highly advanced POS (Point of Sale) systems centered around a functional omnichannel strategy allow you to improve both customer acquisition and retention. Now buyers can enjoy consistent, customized, and engaging shopping experiences.
Advanced marketing tools
As a retailer or eCommerce brand, what you need are marketing tools that give real-time intelligence for better audience targeting and offer segmentation. NetSuite for retail and eCommerce elevates your marketing to improve your business efficiency.
Financial management
If you have multiple channels, it could become difficult to track your finances. With NetSuite’s expertise in accounting, you now have access to a set of robust and dynamic accounting tools to track and improve key metrics.
Don't just take our word for it.
Hear it from our customers.
"Your team has been a 95/100.
Absolutely solid with our NetSuite implementation."
Juan Paul Ramirez
Chief Technology
OfficerBoosted Commerce
“Your team has been professional, and flexible. They have really demonstrated their expertise. All departments have given good feedback, particularly (our) supply chain who is a key stakeholder, has been really impressed."
Raj Ramoutar
Supply Chain Director
Olsam Group
“I just wanted to comment as well on how impressed we were with these images. The look/feel of them is way better than what we had. To be honest, we are going to copy this format and update our other listings moving forward. Good job."
Mike Jackness
President & CEO
Terran
Grow your Business with SUEG & NetSuite
HowRetail & E-commerceCan Benefit from NetSuite
Implementing NetSuite for retail and eCommerce can benefit you in the following ways.
You get a unified, comprehensive view
The biggest benefit of NetSuite for retail & eCommerce is that it will give you a comprehensive view of all your business processes in one place. Instead of using multiple systems, now you can understand everything about your inventory, order management, customer insights, financials, and customer service through a single platform.
Your customers get seamless shopping experiences
The key to customer acquisition and retention is customized and composite shopping experiences. With NetSuite’s retail and eCommerce solutions, you can deliver evolved and relevant buyer journeys rooted in customer insights. This helps you improve both storefront and online traffic, increase conversion, and grow your sales.
You can easily manage the platform
The responsive and mobile-optimized design of NetSuite for retail and eCommerce allows you to easily manage it from any device. Its drag-and-drop tools help you quickly design landing pages, launch offers, or publish content. Importantly, you won’t need the services of IT personnel to manage the platform.
You can transform in-store experiences
Increase the productivity of your sales personnel by empowering them with mobile devices to track customer information and inventory. Through an advanced POS system, you can now combine your digital and physical shopping experiences to increase customer engagement.
You can build high-impact online stores
Without anyone’s help, NetSuite for retail and eCommerce empowers you to build an online store through easy-to-use tools. This digital transformation will also synchronize the financials, marketing, shipping, and order management of your physical and online stores, giving you an integrated business built to be agile and lean.
NetSuite Implementation Process
Project Planning and Discovery
We’ll work with your team to identify the current state of your data, the ideal state for going live on NetSuite, and how we’ll get from A to Z. This phase of the NetSuite implementation will involve discovery, scoping, and solutions architecture.
System Design
Based on the agreed upon requirements and vision, our team of NetSuite implementation consultants with setup, configure, and optimize NetSuite.
Data Migration
Whether you’re migrating off of spreadsheets, QuickBooks, or any other collection of systems, we’ll take a secure and low-risk approach to migrating your data to NetSuite. We’ll preserve historical data and adhere to strict security standards.
Testing
To ensure a successful go-live, we’ll work with your team to ensure that all key aspects of the NetSuite implementation are set up and working properly including dashboards, workflows, integrations, logic and more.
User Training
Enabling your team is key to adoption to a new system. We’ll make sure staff members know what they need to do and how they need to do it so you can hit the ground running with your new ERP.
Go Live
Ready, set, go-live! We’ll get your business live on NetSuite while ensuring a seamless transition from the old system.
Post Go-Live Support
Post go-live, your team might identify areas for improvement or optimization that were not identified in the project planning phase. Our NetSuite consultants can provide any post-implementation support to get you exactly where you need to be.
Don't just take our word for it.
Hear it from our customers.
"We had a tight window to leverage our product and we needed a team who was able to execute quickly and effectively. You were that team."
Derek Diehl
Director of Ecommerce
Anovus
“I've been super happy with the work.”
Leo Trottier
Founder and CEO
FluentPet