What is SuiteCommerce from NetSuite

Your all-in-one E-commerce Solution platform, brought to you by Netsuite.

SuiteCommerce is a NetSuite e-commerce solution that enables B2B and B2C retailers to create engaging and relevant online experiences. It delivers a mobile-optimized, feature-rich cloud e-commerce platform that's easy to administer and develop. This can help you boost traffic to your web stores, turn consumers into customers, and raise online income. Netsuite SuiteCommerce combines e-commerce with your core NetSuite operational business systems. It also gives you a single view of the data of your customers, orders, inventories, all in one place.  The cloud platform enables personalized, organized, and relevant cross-channel experiences. Achieving real-time insight throughout your organization has never been easier!

Oracle Netsuite is a powerful, integrated platform that provides enterprise-level features and functionality for businesses. This helps entrepreneurs manage their customers, orders, inventory, channels, and marketing from a single dashboard.

NetSuite SuiteCommerce: The Ultimate E-Commerce Platform

NetSuite's natively integrated e-commerce platform is SuiteCommerce. Since the launch of NetSuite Sitebuilder in the early 2000s, the company has been active in the e-commerce world.

Apart from being a good e-commerce option in its own right, SuiteCommerce's biggest advantage is its direct connectivity with NetSuite. At the enterprise level, integrating e-commerce with ERP is a requirement. Choosing the natively integrated alternative might save your business time and money by avoiding the expenses and maintenance of software customization.

SuiteCommerce is one of the most customizable platforms on the market today, in addition to the native integration. If you have competent developers around, the platform has a lot of versatility in terms of what it can accomplish.

How Did Suitecommerce Evolve Over Time?

NetSuite Sitebuilder was a moderate success. Its native integration with the NetSuite platform attracted enough clients to keep the platform alive for over a decade. NetSuite, on the other hand, chose to dive deeper into the e-commerce world in 2013 with the introduction of SuiteCommerce Advanced. Then, in 2016, they immediately turned around and developed SuiteCommerce Standard.

1. SuiteCommerce SiteBuilder

NetSuite introduced Sitebuilder in 2003 but did not reach the highest trend in the e-commerce world. E-commerce was still relatively new at the time. Many of the platforms, such as Shopify or WordPress, were either in their infancy or non-existent.

There was no back-end to NetSuite Sitebuilder and everything was done by editing files in an FTP folder. Sitebuilder contains an e-commerce web store with limited customization options, as well as some shopping cart capabilities.

A surprising number of websites still use NetSuite Sitebuilder. NetSuite no longer offers new Sitebuilder versions, although they continue to service existing clients. Sitebuilder will gradually phase out in favor of SuiteCommerce and SuiteCommerce Advanced over the coming years, but Sitebuilder remains viable.

2. Suitecommerce

SuiteCommerce is now the default NetSuite e-commerce solution. It's simple to set up and includes pre-designed templates as well as drag-and-drop modification.

  • It features native integration with NetSuite. 
  • It is SEO-friendly with drag and drop editing capabilities. 
  • The interface works well with B2B and B2C functionality. 
  • Enhances customer experience and sales with customized pricing, upselling, cross-selling, social-sharing, coupon, and more marketing functionality.
  • It is adaptable and accessible since websites fit all devices
  • It has a built-in Content Delivery Network for faster loading times.
  • Features integrations with Google Analytics and Google Tag Manager.
  • Netsuite Suitecommerce pricing ranges around $2499 per month.

3. SuiteCommerce Advanced

SuiteCommerce Advanced is a more modified version of SuiteCommerce. SCA is a full-featured enterprise solution that is equivalent to Magento in terms of capacity and flexibility. It gives developers complete access to the core code, allowing for customization and a unique shopping experience.

This cloud platform is designed to be omni-compatible with backend processes, allowing for customized experiences with for whole duration of the consumer cycle. Now, you must be wondering how it is different from SuiteCommerce. Here is the list of its features:

  • It is natively integrated into NetSuite.
  • Suitecommerce developers have complete access to the code
  • The built-in content delivery network and single-page architecture provide faster load times worldwide.
  • Features wide adaptability that enables consumers to use it on any device.
  • Supports multiple brands, languages, and currencies on a single platform.
  • It is SEO-friendly with drag and drop editing capabilities. 
  • The interface works well with B2B and B2C functionality. 
  • Available extensions make adding and designing features and functionalities easy.
  • Unified with NetSuite order and inventory management, CRM, and Netsuite ERP.
  • Image alternatives, product comparisons, faceted navigation, elastic site search, and the ability to create shopping lists and save carts.
  • Integrations with Google Analytics and Google Tag Manager.
  • Enhances customer experience and sales with customized pricing, upselling, cross-selling, social-sharing, coupon, marketing, and guest checkout functionality.
  • Netsuite pricing ranges around $4999 per month.

Here Are Some Netsuite Suitecommerce Facts That Can Help Your Business

NetSuite has been used by organizations of all sizes, from pre-revenue startups to fast-growing enterprises. Are you looking for a more efficient method to manage your business but are concerned about the cost?

Users pay an annual licensing fee to use NetSuite. The three primary components of your license are the core platform, optional modules, and the number of users. For initial setup, there is additionally a one-time implementation cost. The advantage of cloud software is that you can quickly activate additional modules and add users as your company expands.

E-commerce solutions for NetSuite are available as add-on modules.

Here Are The Top 5 Benefits of Netsuite ERP

1. Netsuite ERP allows you to access data from across the enterprise, including financial, operational, and transactional data. Dashboards, reports, and visual analytics is easily accessible and customized to offer a high-level overview or a detailed account of company activities.

2. Accounting, inventory, operations, distribution, and more may all be managed through a single application with Netsuite ERP. Automate manual procedures to save time and money, so you can better serve your customers, identify new possibilities, and stay ahead of the competition.

3. Manage various subsidiaries, business divisions, and legal entities with ease with Netsuite ERP solution. Standardize business procedures across all divisions and subsidiaries and gain real-time insight at s local, regional, and corporate levels. NetSuite ERP is utilized in over 200 countries, supports over 27 languages, and 190 currencies, and can easily handle your international business.

4. Netsuite ERP allows you to automate financial processes to improve financial operations, efficiency, and productivity. It also helps you monitor inventory levels, minimize carrying costs and deliver orders on time.

5. To ensure that your business is running smoothly, you must have full control over the flow of goods across the value chain. Netsuite ERP helps with this and also provides error-free order management and procurement.

How can Netsuite ERP Help Your E-commerce Business?

NetSuite ERP is an all-in-one cloud company management system that automates basic operations. This provides real-time visibility into operational and financial performance to help businesses run more efficiently. To ensure that this goal is accomplished, Netsuite ERP features inventory management for accurate shipment. It also tracks the location and ordering of products, sales and payments, expenses and supplies, and procurement planning.

NetSuite ERP helps businesses get a clear insight into their data and better control over their enterprises. It is accomplished by combining accounting, order processing, inventory management, manufacturing, supply chain, and warehousing operations into a single, integrated suite of apps.

3 Ways Oracle Netsuite SuiteCommerce Elevate B2B & B2C Business Transactions

1. Provides Complete E-commerce Solution

With natively unified e-commerce, POS, inventory and order management, marketing, customer support, and financials, you can eliminate interfaces across various systems. Consolidate disparate data sources into a single repository to provide unmatched real-time insight and enable educated and prompt business strategies.

2. Combines both B2C and B2B Management on a Single Platform

Oracle Netsuite eliminates the need for separate B2C and B2B e-commerce sites. With NetSuite, you can provide the relevant, engaging experiences that consumers expect. You can provide your B2B clients with a B2C-like experience tailored to business buyers' specific needs.

3. Features Easy-to-Navigate Interface

Suitecommerce offers an extensive user interface, effortless site updates, and easy deployment. Every edition brings new features and automated upgrades, ensuring that your site is constantly up to date in terms of commerce technology. A number of extensions are available to help you improve your site, to ensure that you can upgrade and customize as your business grows.

Check Out These 8 Benefits of NetSuite Suitecommerce

NetSuite offers an intuitive interface that ensures data can be shared seamlessly across all your platforms.

1. Access Your Data Through Any Device

Suitecommerce provides enterprise-wide analytics and visibility on all your business data. You can access all information since our adaptable design allows you to generate content, and it will automatically adjust to different device screen sizes.

2. Manage Your Website With Ease

Business users may utilize drag-and-drop site administration tools to launch new promotions, create landing pages, and publish new content without relying on IT. NetSuite Suitecommerce features an easy-to-navigate interface which makes it ideal for business owners as it operates in 24 languages.

3. Significantly Reduce Your Business Operational Cost

Succeeding in the e-commerce platform requires flexibility. It also demands the visibility and availability of your products or services on different e-commerce platforms. Navigating through one or two for small businesses can be manageable. But as your business grows, it requires more online store management.

Accessing your sales, inventory, fulfillment, customer, and marketing data on different platforms would require more and more people. This results in added costs for each platform. Netsuite Suitecommerce Advanced eliminates this need and unifies all your platforms. This, in turn, minimizes your overall technology investment and servicing expenses.

4. Bring Your Business Agility to The Next Level

Our cloud-based platform gives you the flexibility and agility you need to keep your business growing. It allows your employees to stay at home and work remotely. Everyone can access all pertinent data from the comfort and safety of their own home. This provides assistance in cutting expenses as discussed above. It can help boost productivity and remove the difficulties of managing hardware and software.

5. Eliminate The Need For Manual Process and Integrations

Unify your front- and back-end systems to save money on integration and maintenance while increasing flexibility and agility.

6. Experience Integrated E-commerce Solutions

Suitecommerce Advanced supports both B2C and B2B selling models from a single solution. This allows you to build new channels and business models with less capital.

7. Consolidate Your Data Accurately

Netsuite allows you to automatically sync front-end website and back-office inventory and price data to improve inventory management. This lets your customers shop in a seamless experience and helps you control inventory costs by lowering your data entry error rates.

8. Avoid Order Processing Delays Providing Better Customer Experience

Oracle Netsuite centralizes order management that can help you fulfill orders quickly and efficiently. This can help boost customer satisfaction and retention. Enjoy higher productivity with your company because you no longer have the need to spend time on order processing and inventory control. In this way, you can be more efficient and expand your business in a more expedited manner.


Frequently Asked Questions

No FAQs Yet

Latest Articles

NetSuite ACS vs Partner Support: Which One is the Best for You?

NetSuite ACS vs Partner Support: Which One is the Best for You?Getting the proper NetSuite support can make or break your implementation and ongoing success with the platform. But how do you know which support option best fits NetSuite ACS and NetSuite partners? This blog post breaks down the key differences between NetSuite’s Advanced Customer Support (ACS) and NetSuite partner support to help you make the choice that aligns with your business needs.Is your NetSuite implementation being held back by subpar support? Don’t leave your success to chance—understand the differences between NetSuite ACS and partner support to get your business's expertise.This blog post compares NetSuite ACS and partner support to help you determine the right support approach for your organization. We’ll explore the pros and cons of each option, from availability and response times to advanced expertise and cost considerations.‍What is NetSuite Support?NetSuite support assists with the range of ERP and omnichannel commerce capabilities within the NetSuite platform. This includes troubleshooting issues and answering usage questions on:‍NetSuite Financial ManagementNetSuite Order and Billing ManagementNetSuite Inventory and FulfillmentNetSuite CRM and MarketingNetSuite SuiteCommerce SitesNetSuite Reporting and DashboardsNetSuite Workflow AutomationNetSuite Customizations and Integrations‍Reliable support coverage for all NetSuite components is crucial for businesses to keep their systems stable, meet compliance needs, scale growth, and continuously optimize their platform utilization.NetSuite Advanced Customer Support (ACS)‍NetSuite ACS enables self-service access to the company's knowledge base with operational best practice content for finance, orders, inventory, and other areas. Users can also submit tickets for technical issues across modules like financial reporting, order workflows, and custom scripts.‍Dedicated account managers provide guidance on ACS entitlements and bundle purchases. But the support itself is siloed across topic-specific teams versus taking a holistic view of each customer's business priorities.NetSuite Partner Support‍Skilled NetSuite partners have extensive knowledge of the same core areas covered by NetSuite ACS, including:‍Troubleshooting platform errors and bugsAssisting with configuration and customization issuesProviding guidance on standard functionality ‍Additionally, the best NetSuite partners supplement ACS with a wider range of complementary support strengths, such as:‍Faster response times based on focused NetSuite expertiseDirect senior-level support unavailable through standard ACSVertical domain perspective tied to industry best practicesPersonalized account management aligned to business KPIsProactive solution checkups and optimization recommendationsOngoing training aligned to changing user rolesObjective guidance untethered from NetSuite sales ‍Customers benefit from comprehensive support coverage by leveraging both ACS and a partner like Seller Universe. ACS provides the backstop of direct vendor access while partners deliver specialized knowledge and context for greater productivity. The combined approach enables issues to be resolved faster while unlocking more platform value.‍NetSuite ACS: A Complete Overview‍NetSuite Advanced Customer Support (ACS) is the vendor's own technical support offering provided to NetSuite customers. It equips users with guidance and assistance to optimize configuration, utilization, and ongoing enhancement of their NetSuite ERP platform.‍Key features and services of ACS include:‍24/7 phone and email access to NetSuite support techniciansGuaranteed initial response times based on case severity Designated account managers for support planning and entitlementsDifferent support tiers aligned to customer needs‍Levels of ACS Support‍NetSuite ACS provides varied support levels to match unique customer requirements:‍Advise: Entry-level support ideal for new customers covers basic troubleshooting and product guidance to ensure a solid onboarding foundation.Monitor: Hands-on support with a designated functional consultant who monitors milestones are met across key workflows and processes. Optimize: For customers with more complex configurations, Optimize delivers deeper and proactive support for maximum utilization. This adds a Customer Success Manager and performance assessments.Architect: The highest tier designed for global and highly customized deployments. Adds an assigned Technical Account Manager for strategic oversight.‍Benefits of NetSuite ACS‍The main benefits NetSuite customers gain through ACS include:‍Direct access to NetSuite product experts who know the software inside and outProactive monitoring and regular platform checkupsGuidance on new functionality and process optimization‍Limitations of NetSuite ACS ‍Some downsides or constraints of reliance solely on vendor ACS:‍Incremental cost increases based on higher tiers of access and supportImpersonal support issues due to high volume of aggregate customers Locked into an annual contract regardless of actual usage or value gained‍Many customers switch to NetSuite Partners for maximum ROI for their support needs.Overview of Partner SupportNetSuite partners are expert implementation and support firms focused exclusively on the NetSuite platform. They provide a range of specialized services designed to help customers get maximum value from their ERP investment. Partners play an integral role by delivering solutions tailored to each organization's unique industry, business model, and objectives.Types of Services Offered‍NetSuite partners offer various services spanning the customer lifecycle including:‍Deployment - New implementations, data migration, integrationsCustomizations - Enhancements for specialized functionalityManaged Services - Ongoing administration and support packagesOptimization - Improving and evolving usage over timeSupport - User training to troubleshooting and upgrade guidanceBenefits of NetSuite Partner Support‍Partnering with a skilled NetSuite service provider yields many benefits:‍Customized Support: Partners provide individualized guidance based on deep understanding of customer goals and contexts. This enables more impactful solutions.Flexibility: Leading partners offer flexible and modular services. Customers can mix and match offerings to meet budget and requirements.Dedicated Attention: Partners provide senior-level, high-touch engagement and accountability across a customer's journey.Types of Support Plans‍NetSuite partners mostly offer two types of support plans:Ad-Hoc PlansFor more transactional or tactical needs, NetSuite partners offer flexible Ad-Hoc support plans. Under this model, customers pay per incident or project for needs as they arise. If an organization only has periodic platform issues or minor enhancements, paying only for specific partner engagements is often the right fit both functionally and economically. The Ad-Hoc approach provides nimble support refinements without unnecessary managed services overhead.Full Managed ServicesFor companies that rely heavily on NetSuite to run business operations, Full Managed Services delivers reliable support coverage on an ongoing basis. This proactive model includes regularly scheduled platform reviews, a technical account manager, and continual optimization to improve business process maturity over time. Instead of reactive troubleshooting, managed services provide end-to-end lifecycle enablement so technology fully aligns to ever-evolving functional requirements. The highest-performing partners offer Managed Services bundled to meet budget thresholds based on company revenue or headcount.‍Comparing ACS vs Partner SupportService Flexibility‍ACS offers tiered support packages but limited ability to customize service levels. Partners provide more tailored and modular options spanning ad-hoc firefighting to optimized managed services. This empowers a better fit to needs and budget. Customization and Personalization‍While ACS furnishes access to technical experts who understand NetSuite intrinsically, the vendor relationship limits customized enhancements aligned to strategic business goals. Specialized partners both conceptualize and deliver personalized solutions factoring industry contexts. Cost Efficiency‍ACS packages risk overspending without full utilization, as high-touch options have high labor costs. Partners enable pay-as-you-go flexibility or bundled managed services, driving higher ROI. The long-term TCO with partners can be lowered by distributing costs against value and outcomes vs. fixed ACS subscription fees.Response Time and Availability‍With massive customer volumes, ACS struggles to match partners’ rapid response times aligned to individual user priorities. Partners average 2-hour SLAs for P1 issues, while ACS urgent response is 8 hours. Users praise partners for 24/7 access and hyper-care during deployments.Strategic Guidance and Expertise‍While ACS resolves tactical issues, partners excel at strategic visioning and capability enhancements per business objectives. ACS acts as a platform mechanic, while partners serve as virtual CIOs. ‍‍Why is Seller Universe the Best NetSuite Support Partner?Comprehensive Solution BreadthSeller Universe provides an unrivaled breadth of solutions spanning financials, integration, automation, analytics, and custom application development. This enables a tailored fit to address diverse pain points out-of-the-box.Global and Local ExperienceWith skilled resources across North America and APAC, Seller Universe delivers in-region support backed by an intimate knowledge of local regulations, languages, and business norms. Our teams blend deep NetSuite expertise with on-the-ground insights.Industry and Process SpecializationSeller Universe offers pre-configured solutions fine-tuned for manufacturing, eCommerce, logistics, demand planning, AP automation, and more. With 300+ projects delivered, we furnish proven, repeatable models aligned to how you operate.Technology Depth and Platform ExpertiseWith 350+ NetSuite certifications and direct participation in NetSuite's product council, our consultants offer an unparalleled technical command of the platform's multidimensional capabilities. We match this with pragmatic implementation experience.Commitment to Continuous InnovationSeller Universe builds on NetSuite's core functionality through 250+ custom SuiteApps, integrations with leading complementary solutions, and our AutomationDrive RPA practice. We commit to continuously expanding what's possible, year after year.Final ThoughtsIn conclusion, NetSuite customers have options for supplementing the vendor’s Advanced Customer Support (ACS) offerings. However, realizing maximum value requires a partner that goes beyond basic break/fix services. The ideal support partner is a strategic advisor guiding customers through the ongoing enhancement of their ERP investment. This drives innovation aligned to business goals versus just maintaining the status quo.‍Of all specialized NetSuite partners, Seller Universe stands out as the clear market leader. By combining technical prowess with pragmatic implementation experience across hundreds of deployments, Seller Universe delivers unmatched ROI. We offer more than software support – We provide customers with a trustworthy, forward-thinking partner ready to evolve systems as needs grow and change.‍